Returns + Exchanges

 

Exchanges

We want you to be happy with your order!
BaoLyfe will exchange items posted within 5 days of receipt. All goods must be unworn and in perfect condition. We try our hardest to fill every exchange request. If a requested style is unavailable, the amount will be issued as a store credit. 

Please return goods to:

BaoLyfe
Attention: EXCHANGES
1178 Dupont Street
Toronto, ON 
M6H 2A4

Clients are responsible for return shipping charges. If there was a mistake on the part of BaoLyfe, or in the case an item was faulty or damaged, client will be reimbursed for return shipping charges.

Please note that we do not accept liability for shipping loss or damage of returned goods. We recommend insuring your return package. BaoLyfe  cannot refund international duties and taxes. For more information on reclaiming international duties and taxes, please contact your local customs bureau.

Order Changes and Cancellation 
BaoLyfe is not able to alter or cancel orders once they have been placed. Refused packages are subject to a restocking fee.